Config File Configuration (ACQ Plugin)

Anything with a recommended default value does not need to be present in the file for the plugin to work./

Name	Description	Recommended/ Default Value	Limits
ip	The IP address of the server		IP Address
port	The TCP port to communicate with the server on	5000	0..65535
ServerUDPPort	The UDP port to communicate with the server on	7000	1024..65535
KioskPortUDP	The start of the UDP port range that the kiosk can use	7005	1024..65535
KioskMaxPortUDP	The number of UDP ports to search for when finding an available port	10000	65535-KioskPortUDP
Visible	If the connection screen should be shown/overlaid. This can be an Acquire Variable	true	false/true
VideoX	The X position where to display the camera from the operator in pixels	0	Screen Width
VideoY	The Y position where to display the camera from the operator in pixels	0	Screen Height
VideoW	The Width of the window to display the camera from the operator in pixels, if 0 then the actual video size is used	0	Screen Width
VideoH	The Height of the window to display the camera from the operator in pixels, if 0 then the actual video size is used	0	Screen Height
NoVideo	Path relative to the media folder to the windows BMP image to display in the camera view is paused		Filename
EnableDragging	If the camera image from the operator can be dragged around the screen	true	false/true
KioskName	Name of the unit (can be an Acquire variable)	Kiosk	Text
Username	The username to connect to the server with. Can be an Acquire Variable		Text
Password	The password to connect to the server with. Can be an Acquire Variable		Text
Ready	Path relative to the media folder to the graphic/video to display while idle (no active call)		Filename
Dialing	Path relative to the media folder to the graphic/video to display while dialing		Filename
Unavailable	Path relative to the media folder to the graphic/video to display when a connection to the server could not be made		Filename
TempUnavailable	Path relative to the media folder to the graphic/video to display if no operators are available		Filename
Connecting	Path relative to the media folder to the graphic/video to display while the connection to the operator is established		Filename
InCall	Path relative to the media folder to the graphic/video to display while in a call		Filename
Mute	Path relative to the media folder to the windows BMP image to display when the audio is muted at the position and size specified below		Filename
MuteX	The X position where to display the mute icon in pixels	Screen Width-MuteW	Screen Width
MuteY	The Y position where to display the icon in pixels	0	Screen Height
MuteW	The Width of the window to display the mute icon in pixels, if 0 then the actual icon image size is used	0	Screen Width
MuteH	The Height of the window to display the mute icon in pixels, if 0 then the actual icon size is used	0	Screen Height
EnableDraggingMute	If the mute icon can be dragged around the screen	true	false/true
RingTone	Path relative to the media folder to the WAVE file to play while calling for an operator		Filename
ScreenSampleDivisorWidth	When streaming the desktop, we shrink the screen width by this number to reduce bandwidth	2	1+
ScreenSampleDivisorHeight	When streaming the desktop, we shrink the screen height by this number to reduce bandwidth	2	1+
ScreenKeyFrameInterval	Maximum number of frames to be transmitted before a keyframe is sent. The higher the value the better the bitrate is maintained, but on average the longer time before the picture will appear on first connect	20	1+
ScreenBitRate	Average bitrate used to encode the screen image in kbps	128	10+
ScreenDropThreshold	To maintain bandwidth this is the % of buffer available/second before frames get skipped	75	1..100
ScreenTargetFPS	Screen capture Frames Per Second	10	1-60
CameraKeyFrameInterval	Maximum number of frames to be transmitted before a keyframe is sent. The higher the value the better the bitrate is maintained, but on average the longer time before the picture will appear on first connect	20	1+
CameraRotate	Rotates the image from the camera. Can be only 0, -90, 90 or 180 degrees	0	0, -90, 90, 180
CameraFlipH	Flip the camera image horizontally	false	false/true
CameraFlipV	Flip the camera image vertically	false	false/true
CameraBitRate	Average bitrate used to encode the camera image in kbps	45	10+
CameraDropThreshold	To maintain bandwidth this is the % of buffer available/second before frames get skipped	75	1..100
CameraIndex	The camera number to use	0	0+
CameraTargetFPS	Maximum Frames Per Second from the camera	10	1-60
CameraIdealWidth	Ideal camera capture resolution width (before rotation)	320	40-4096
CameraIdealHeight	Ideal camera capture resolution height (before rotation)	240	40-4096
CameraX	The X position where to display the local camera in pixels	0	Screen Width
CameraY	The Y position where to display the local camera in pixels	0	Screen Height
CameraW	The Width of the window to display the local camera in pixels, if 0 then the actual video size is used	0	Screen Width
CameraH	The Height of the window to display the local camera in pixels, if 0 then the actual video size is used	0	Screen Height
CameraShow	If the local camera is being streamed to the operator, this will cause it to also be displayed to the user at the position and size shown above.	false	false/true
CameraDragging	If the window used to show the local camera can be dragged around the screen	true	false/true
AudioSampleFrequency	Sampling frequency for audio to be captured at	22050	11025, 22050, 44100
AudioBitrate	Average bitrate used to encode the audio stream in kbps	13	1-400
AudioUseEchoCancellation	Use the Microsoft echo cancellation service	false	false/true
AudioPeriodMS	How much audio data to capture before encoding it. The smaller the value the lower the latency but may introduce gaps in playback. Value is in milliseconds	150	50-1000
RecordCalls	If calls should be recorded to disk. Recordings calls are saved to a Recordings folder in the projects Never Send folder.	false	false/true
Answer	Path relative to the media folder to a graphic to show if an incoming call occurs on the kiosk. Will only be shown if both this and Reject are valid, else the call will auto-answer.		Filename
Reject	Path relative to the media folder to a graphic to show if an incoming call occurs on the kiosk to reject the call. Will only be shown if both this and Answer are valid, else the call will auto-answer. This must be a BMP graphic		Filename
RejectX	X position to place the reject button	0	ScreenWidth
RejectY	Y position to place the reject button	0	ScreenHeight
RejectW	Width of the button or 0 for automatic	0	ScreenWidth
RejectH	Height of the button or 0 for automatic	0	ScreenHeight
RejectDrag	True if the reject button can be moved	false	false/true

Config File Configuration (ACQ Plugin)

The following are the fields that are understood by the config file used on the ACQ/Plugin side (kiosk side). Media does not have to be in an always send folder.