Analytics File Formats for Wayfinder Analytics

Information:

SLOG files are generated only when the CMS has acknowledged receipt of the summary that these files were added to.

The Live CMS will acknowledge receipt of these messages even if the data is invalid.

The Staging server will validate the data before replying to the kiosk.

SLOGS do not mean it could not upload, in fact it means the opposite, and they will remain on the kiosks forever.

Analytics file types

• .LOG Raw log file currently being written to by the kiosk software

•  .QLOG This file has been queued by the Analytics DLL for sending to the CMS.  Unlikely to see these unless you are monitoring the folder and there is a backlog.

• .PLOG   This file has been summarised and sent to the CMS and is awaiting an acknowledgement. (Very unlikely to see one)

•  .SLOG    This file has been sent to the CMS and acknowledged as being received.  These file will stack up on the kiosk and this is not an error.

Sometimes I stick S on the end of the file types to indicate a plural, its not a different type.

A session is only a session if

• There is a start session message (001) before a end session message (002)

• There is one or more other messages between the 001 and 002 messages.

• If a session ends in a log file before one begins than that end will be paired with the start from the previous log, if it can be.

File1.log

• 001 - Start of session A

•  005 - Button press in Session A

•  002 - End of session A

• 001  - Start of session B

 File2.log - Start of new log file

•  005 - A button press in Session B

• 002  - End of session B

001 - Start of session C

002  - End of Session C, empty session so it is discarded.