---
title: Status Screen
description: Status Screen
---

[Skip to content](https://knowledge.acquiredigital.com/status-screen#main-content)

English

Show submenu for translations

[More support](https://knowledge.acquiredigital.com/kb-tickets/new?hsLang=en) [Support Portal](https://knowledge.acquiredigital.com/support?hsLang=en)

![acquire-digital-logo](https://knowledge.acquiredigital.com/hs-fs/hubfs/Property%201=No%20Trademark.png?width=50&height=50&name=Property%201=No%20Trademark.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://knowledge.acquiredigital.com/kb-tickets/new)
- [Support Portal](https://knowledge.acquiredigital.com/support)
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Acquire Digital Knowledgebase](https://knowledge.acquiredigital.com/?hsLang=en)
2. [StudioDX & DX Player](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en)
3. [User Guide](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#user-guide)

# Status Screen

## Press the Status button to see the current states of your players.

You can adjust various player settings on this screen and turn **[alerts](https://knowledge.acquiredigital.com/warning-alerts-introduction-?hsLang=en)**on or off. 

**NB** Each user has different access rights and visibility. You may not be able to see this screen or all of the players in your network.

![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-09-50-17-1867-AM.png?width=646&height=371&name=image-png-Jul-03-2026-09-50-17-1867-AM.png)

Each group of players is shown as one row in the Status screen.

#### **The Groups Column**

The first cell in a the group's row shows the group name, and the following buttons †

- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-09-54-33-7052-AM.png?width=21&height=21&name=image-png-Jul-03-2026-09-54-33-7052-AM.png) Play  
  Resumes playback on all payers in the group.
- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-09-55-20-7133-AM.png?width=24&height=21&name=image-png-Jul-03-2026-09-55-20-7133-AM.png) Restart
- Restart playlists from the beginning on all payers in the group.
- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-09-55-57-2252-AM.png?width=21&height=23&name=image-png-Jul-03-2026-09-55-57-2252-AM.png) Pause  
  Pauses playback on all payers in the group.
- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-09-56-46-6952-AM.png?width=21&height=24&name=image-png-Jul-03-2026-09-56-46-6952-AM.png) Stop  
  Stops playback on all payers in the group.
- **![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-09-57-55-9638-AM.png?width=30&height=22&name=image-png-Jul-03-2026-09-57-55-9638-AM.png)** Information  
  Shows the recent status logs for that group.

![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-09-49-49-6716-AM.png?width=447&height=346&name=image-png-Jul-03-2026-09-49-49-6716-AM.png)![](https://t2561453.p.clickup-attachments.com/t2561453/a3fd1b91-5cc5-4f51-beb4-eb2c2afd7406/image.png)

**Note:** that older logs can also be found in the Acquire Editor / Logs folder.

If the group cell is red there is an issue with one or more of its players.

#### **The Players Columns**

Each cell follwing the group name represents a player PC in that group. They contain the follwing player information.

**Name**

The player's name is desplayed at the top of the cell. "B" is appended for backup PCs. "M" is appended for main sync PCs

The name is colour-coded to show its status:

**Grey**

- Player status is undetermined.
  
    - UDP: The player has not yet connected in to the Acquire Advanced Editor.
    - TCP: The Acquire Advanced Editor has not connected to the unit yet, or is connected the player has not yet sent its status.

**Green**

- The player is correctly running its playlist.

**Red**

- There is an issue with the player. The current error is shown.

**Screenshot**

If available, a player **[screenshot](https://knowledge.acquiredigital.com/screenshots?hsLang=en)** is shown below the player name.

**Status**

The last known status of the player is shown at the bottom of the cell.

**Player Controls**

On the right of the player cell are the following player control buttons †

- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-10-01-47-4907-AM.png?width=29&height=29&name=image-png-Jul-03-2026-10-01-47-4907-AM.png) Playback or  ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/Screenshot%202026-07-03%20110330-png.png?width=125&height=46&name=Screenshot%202026-07-03%20110330-png.png)  
  Once connected, this shows the current playback state of the player: *Playing*, *Stopped*, *Paused* etc. Click the button to change the playback state.
- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-10-02-49-8947-AM.png?width=29&height=32&name=image-png-Jul-03-2026-10-02-49-8947-AM.png) Volume  
  This shows the current volume of the player. Click the button to change it. You can set a value to override the current volume, or restore the automatic value configured in group settings.
- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-10-03-30-0890-AM.png?width=29&height=33&name=image-png-Jul-03-2026-10-03-30-0890-AM.png) Brightness  
  This shows the current brightness of the player. Click the button to change it. You can set a value to override the current brightness, or restore the automatic value configured in group settings.
- ![](https://knowledge.acquiredigital.com/hs-fs/hubfs/image-png-Jul-03-2026-10-04-11-0942-AM.png?width=29&height=28&name=image-png-Jul-03-2026-10-04-11-0942-AM.png) Snapshot  
  Click this buttons to open the remote sceen viewer.and\\or viewed by clicking the camera.

Buttons in the player cells will turn yellow (pending) when you change player settings. When the player confirms its new setting they will return to the default colour.

- [Software Installers](https://knowledge.acquiredigital.com/software-installers?hsLang=en)
- [StudioDX & DX Player](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#main-content)

    - [Studio DX FAQ's](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#studio-dx-faqs)
    - [Acquire StudioDX User Documentation](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#acquire-studiodx-user-documentation)
    - [User Guide](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#user-guide)
    - [Widgets](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#widgets)
    - [Transitions](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#transitions)
    - [Warning Alerts](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#warning-alerts)
    - [Setup App](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#setup-app)
    - [Project Apps](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#project-apps)
    - [StudioDX Stream Deck Plugin](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#studiodx-stream-deck-plugin)
    - [XML Formats](https://knowledge.acquiredigital.com/studiodx-dx-player?hsLang=en#xml-formats)
- [Acquire Wayfinder](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#main-content)

    - [Map Editor - Atlas](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#map-editor-atlas)
    - [Devices](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#devices)
    - [CMS User Management](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#cms-user-management)
    - [Project Settings](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#project-settings)
    - [The Map Editor](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#the-map-editor)
    - [JS Web Map UI V2.0](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#js-web-map-ui-v2-0)
    - [JS Web Map API V2.0](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#js-web-map-api-v2-0)
    - [JS Web Directory API V1.0](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#js-web-directory-api-v1-0)
    - [Wayfinder Map API](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#wayfinder-map-api)
    - [Broadsign Integration](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#broadsign-integration)
    - [Adverts Plugin](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#adverts-plugin)
    - [Wayfinder FAQs](https://knowledge.acquiredigital.com/acquire-wayfinder?hsLang=en#wayfinder-faqs)
- [Beacon](https://knowledge.acquiredigital.com/beacon?hsLang=en#main-content)

    - [Devices](https://knowledge.acquiredigital.com/beacon?hsLang=en#devices)
    - [Layouts](https://knowledge.acquiredigital.com/beacon?hsLang=en#layouts)
    - [Information Displays](https://knowledge.acquiredigital.com/beacon?hsLang=en#information-displays)
    - [Playlists](https://knowledge.acquiredigital.com/beacon?hsLang=en#playlists)
    - [Project Settings](https://knowledge.acquiredigital.com/beacon?hsLang=en#project-settings)
    - [Activity Logs](https://knowledge.acquiredigital.com/beacon?hsLang=en#activity-logs)
- [Acquire DOOHAD](https://knowledge.acquiredigital.com/acquire-doohad?hsLang=en#main-content)

    - [DOOHAd Standalone Installer & Advert Configuration Tool](https://knowledge.acquiredigital.com/acquire-doohad?hsLang=en#doohad-standalone-installer-advert-configuration-tool)
    - [DooHad FAQs](https://knowledge.acquiredigital.com/acquire-doohad?hsLang=en#doohad-faqs)
- [Acquire Vision User Guide](https://knowledge.acquiredigital.com/acquire-vision-user-guide?hsLang=en)
- [Acquire StudioDX & Wayfinder Trial Install Guides](https://knowledge.acquiredigital.com/acquire-studiodx-wayfinder-trial-install-guides?hsLang=en#main-content)

    - [Acquire Wayfinder Trial](https://knowledge.acquiredigital.com/acquire-studiodx-wayfinder-trial-install-guides?hsLang=en#acquire-wayfinder-trial)
    - [Acquire StudioDX Trial Installation Guide](https://knowledge.acquiredigital.com/acquire-studiodx-wayfinder-trial-install-guides?hsLang=en#acquire-studiodx-trial-installation-guide)
- [Acquire Assist](https://knowledge.acquiredigital.com/acquire-assist?hsLang=en)
- [Acquire Premier](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#main-content)

    - [Quick Start Guide.](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#quick-start-guide)
    - [Acquire Editor User Guide](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#acquire-editor-user-guide)
    - [Toolbox](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#toolbox)
    - [The PLUS! Network](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#the-plus-network)
    - [Acquire Site Manager](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#acquire-site-manager)
    - [Apps & Helpers Manuals](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#apps-helpers-manuals)
    - [Minute Master-Classes](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#minute-master-classes)
    - [Acquire Editor FAQs](https://knowledge.acquiredigital.com/acquire-premier?hsLang=en#acquire-editor-faqs)
- [Acquire Player FAQs](https://knowledge.acquiredigital.com/acquire-player-faqs?hsLang=en)
- [Site Manager](https://knowledge.acquiredigital.com/site-manager?hsLang=en#main-content)

    - [Site Manager User Guide](https://knowledge.acquiredigital.com/site-manager?hsLang=en#site-manager-user-guide)
    - [Site Manager FAQs](https://knowledge.acquiredigital.com/site-manager?hsLang=en#site-manager-faqs)
- [Watchdog](https://knowledge.acquiredigital.com/watchdog?hsLang=en#main-content)

    - [Watchdog User Guide](https://knowledge.acquiredigital.com/watchdog?hsLang=en#watchdog-user-guide)
    - [Watchdog FAQs](https://knowledge.acquiredigital.com/watchdog?hsLang=en#watchdog-faqs)
- [FAQs](https://knowledge.acquiredigital.com/faqs?hsLang=en)

[![acquire-digital-logo](https://knowledge.acquiredigital.com/hs-fs/hubfs/Property%201=No%20Trademark.png?width=50&height=50&name=Property%201=No%20Trademark.png "acquire-digital-logo")](http://acquiredigital.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Acquire Digital